Processing
Orders are processed on business days once payment is confirmed. You will receive an email when your order ships.
Packaging
Liquids are sealed and packed upright to prevent leaks. Large containers and bulk orders may ship by freight.
Delivery times and costs
Shipping costs and delivery options are shown at checkout based on your address and order size. For bulk or international orders, contact us for a shipping quote.
Damaged or leaking parcels
If a parcel arrives damaged or leaking, take photos of the box and the product and email us right away so we can arrange a replacement or refund.
Contact
Moc Da Lat Co., Ltd (trading as HAX)
Tax ID: 0314784429
Floor 2, N7 Building, No. 3, 3/2 Street, Vuon Lai Ward, Ho Chi Minh City, Vietnam
Email: ctmocdalat@gmail.com